Customer reported via phone call that they experienced high blood glucose and low blood glucose and customer was passed out.The customer blood glucose level was 300 mg/dl at the time of incident.Customer reported that the insulin pump was dead.Customer had weakness, unable to walk and vomiting.Customer reported that was not using auto mode feature at time of event.The customer was assisted with troubleshooting and declined for high blood glucose.The insulin pump will not be returned for analysis.
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