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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ASCENSIA DIABETES CARE US INC. CONTOUR NEXT LINK 2.4; BLOOD GLUCOSE METER

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ASCENSIA DIABETES CARE US INC. CONTOUR NEXT LINK 2.4; BLOOD GLUCOSE METER Back to Search Results
Model Number 6260
Device Problem Low Readings (2460)
Patient Problems Hyperglycemia (1905); Tingling (2171); Cramp(s) (2193); Numbness (2415)
Event Date 03/01/2020
Event Type  Injury  
Manufacturer Narrative
The patient/family was the initial reporter, so personal information was not entered.No information was captured as the customer's weight was not provided.
 
Event Description
The customer reported that he obtained three blood glucose readings of below 400 mg/dl on the contour next link 2.4 meter.The customer was experiencing symptoms of hyperglycemia such as tingly and numb feet, leg cramps and lethargy.The customer went to the hospital where his blood glucose level was checked and was found to be above 500 mg/dl.The customer was severely dehydrated.He received serum intravenously and insulin injection to stabilize his glucose levels.The customer was advised to return the device for evaluation.A replacement meter kit was sent to the customer.Since the strip information provided by the customer was not related to this event, this report will be submitted under the meter information.
 
Manufacturer Narrative
The customer returned the suspected contour next link 2.4 meter for evaluation.The customer also returned the contour next test strips from lot # 0apec41a which was not implicated to be involved in the event.The returned meter was tested with the returned test strips using a blood sample, which gave a satisfactory performance.
 
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Brand Name
CONTOUR NEXT LINK 2.4
Type of Device
BLOOD GLUCOSE METER
Manufacturer (Section D)
ASCENSIA DIABETES CARE US INC.
100 summit lake drive
valhalla, ny
MDR Report Key10219593
MDR Text Key197343056
Report Number1810909-2020-00335
Device Sequence Number1
Product Code NBW
UDI-Device Identifier00301936260019
UDI-Public00301936260019
Combination Product (y/n)N
PMA/PMN Number
P150001
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type consumer
Remedial Action Replace
Type of Report Initial,Followup
Report Date 06/09/2020
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received07/01/2020
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Device Operator Lay User/Patient
Device Model Number6260
Device Catalogue Number6260
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer11/11/2020
Date Manufacturer Received11/11/2020
Is This a Reprocessed and Reused Single-Use Device? No
Patient Sequence Number1
Patient Outcome(s) Hospitalization; Required Intervention;
Patient Age49 YR
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