MAUDE Adverse Event Report: PHILIPS ULTRASOUND, INC TRANSDUCER S7-3T; 21781A TEE PROBE ASSEMBLY

Model Number	989605439232
Health Effect - Clinical Code	No Consequences Or Impact To Patient (2199)
Type of Reportable Event	Malfunction
Additional Manufacturer Narrative
Return of the suspect transducer is anticipated.Evaluation of the transducer will be included in a follow up report upon its return and investigation completion.
Event or Problem Description
A customer reported an s7-3t model transducer had no articulation in any direction.There was no injury associated with this event.
Additional Manufacturer Narrative
A field service engineer replaced the suspect transducer for the customer to resolve the articulation issue.The suspect transducer was inadvertently discarded prior to returning to philips for evaluation.Therefore, no failure or root cause analysis of the part could be performed.However, the ultrasound system has been returned to service with a replacement transducer with no similar issues reported.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.H3 other text: transducer was inadvertently scrapped prior to evaluation.

• Brand Name: TRANSDUCER S7-3T
• Common Device Name: 21781A TEE PROBE ASSEMBLY
• Manufacturer (Section D): PHILIPS ULTRASOUND, INC; 22100 bothell everett highway; bothell WA 98021
• MDR Report Key: 10221360
• Report Number: 3019216-2020-00038
• Device Sequence Number: 514900
• Product Code: ITX
• UDI-Device Identifier: 00884838067530
• UDI-Public: (01)00884838067530
• Combination Product (Y/N): N
• Initial Reporter Country: IN
• PMA/510(K) Number: K132304
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Reporter Type: Manufacturer
• Report Source: health professional
• Initial Reporter Occupation: Biomedical Engineer
• Type of Report: Initial,Followup
• Report Date (Section B): 06/10/2020

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Model Number: 989605439232
• Device Lot Number: B25B9T
• Was Device Available for Evaluation?: Yes
• Was the Report Sent to FDA?: No
• Initial Date Received by Manufacturer: 06/10/2020
• Supplement Date Received by Manufacturer: 06/10/2020
• Initial Report FDA Received Date: 07/01/2020
• Supplement Report FDA Received Date: 04/16/2021
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1