Alleged failure: during this procedure, a two 1000 ml ns bags were used with an iv pressure bag.When pumping up the pressure bag, the ns bags broke sending fluid spraying around the room.There was a loss of image.The camera box had power, but the display screen continued to blink and the box would not load correctly.We couldn't get it to work after that.The failure(s) identified in the investigation is consistent with the complaint record.Root cause: user error.A liquid spilled occurred at the customers facility damaging the boards in the ccu.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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