| Model Number |
MMT-723LNAB |
| Medical Device Problem Codes |
Premature Discharge of Battery (1057); Loss of Data (2903); No Apparent Adverse Event (3189); Patient Device Interaction Problem (4001)
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| Health Effect - Clinical Code |
Hypoglycemia (1912)
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| Date of Event |
06/29/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer's nurse reported via phone call that they had a low blood glucose value of 49 mg/dl.Customer stated that the battery compartment was cracked.Customer stated that the insulin pump had multiple insulin pump error alarms.The customer was treated with food.The device will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test, self test and a21 alarm test.No unexpected a21 and a47 alarm anomalies noted.Device received with cracked battery tube threads and cracked reservoir tube lip.The test infusion set and reservoir does lock into place.(b)(4).
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Search Alerts/Recalls
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