| Model Number |
MMT-551LNAP |
| Medical Device Problem Code |
Mechanical Problem (1384)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
06/30/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that the insulin pump motor error alarm.Customer reported that the drive support cap appeared normal.Customer was unable to clear the alarm.Customer was unable to complete insulin pump rewind.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received motor error alarm during rewind due to motor encoder signal out of phase.Unable to perform the self-test, a21 error test, displacement test, rewind, basic occlusion test, occlusion test, prime or a33 test and excessive no delivery test due to a33 alarms noted.
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Search Alerts/Recalls
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