It was reported that the footswitch was not working, when the foot pedal is pressed nothing happens.No case reported; therefore, there was no patient involvement.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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H10, h3, h6: the reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection was performed on the product and no issue was observed.Complaint of functional failure was confirmed.Test control unit would not recognize the footswitch after hook up.The complaint was confirmed and the root cause has been determined to be a defective electronic component on the footswitch pcb.The device has been in service for 6 years, thus any malfunction presented at this point in time would not be related to the manufacture of the product.A complaint history review concluded this was a repeat issue.
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