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As reported, prior to use during an angiogram, the seal was noted to be missing from an advance 35 lp low profile balloon catheter package.As the user opened the package, the seal was noted to be missing and the balloon was missing from the shaft.The device did not make contact with any patient.A new device of the same type was used to complete the procedure.
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Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Description of event: as reported, prior to use during an angiogram, the seal was noted to be missing from an advance 35 lp low profile balloon catheter package.As the user opened the package, the seal was noted to be missing and the balloon was missing from the shaft.Investigation evaluation: a visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record, drawings, the instructions for use, manufacturing instructions, quality control data, and specifications.One advance 35 lp low profile balloon catheter was received.The device was returned prior to use and the package was opened on the top and side seal.There was evidence of the seal present, it appeared the package had been opened after it was sealed.The balloon catheter was placed in spiral holder but was incorrectly positioned.Upon removal and inspection it was discovered that the balloon portion of the catheter was missing.The catheter length was 76.5cm.No further issues were noted during the analysis.A review of the device history record found no non-conformances related to the reported failure mode.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints that have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.A review of complaint history records shows no other complaints associated with the complaint device lot.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: how supplied supplied sterilized by ethylene oxide gas in peel-open packages.Intended for one-time use.Sterile if package is unopened or undamaged.Do not use the product if there is doubt as to whether the product is sterile.Store in a dark, dry, cool place.Avoid extended exposure to light.Upon removal from package, inspect the product to ensure no damage has occurred.A review of relevant manufacturing documents was conducted.It was concluded that the device aspect in question was visually/functionally inspected by quality control and no related gaps in production or processing controls were noted.Based on the investigation results it was most likely that the packaging was inadvertently damaged during either shipping or storage.There were no issues noted during the manufacturing review to suggest that manufacturing issues caused this failure.Per the quality engineering risk assessment, no further action is warranted.Cook will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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