A user facility reported that, upon receipt of the device, a hole was observed in the rubber of the power cord.There was no patient or end user injury or harm, associated with the problem reported to olympus.
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This supplemental report is submitted to provide the results of the legal manufacturer's investigation and device history record (dhr) review.This device was manufactured in may, 2019 by the oem.The dhr's were made available to olympus for review.All records indicate that the product was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.A definitive root cause could not be determined, however, it is believed that the observed damage to the transducer cord was a cut created by a blade.This cut may have been incidental to clinical use or other general mishandling during unpacking or transportation.
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