| Model Number |
MMT-723LNAH |
| Medical Device Problem Codes |
Mechanical Problem (1384); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
07/09/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that they experienced high blood glucose.The customer¿s blood glucose level was 455 mg/dl.Customer stated that the insulin pump had motor error alarm.Customer was able to successfully clear the alarm and able to complete pump rewind.Customer did not report an motor position encoder error alarm.The customer stated that the drive support cap was normal.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed displacement test, rewind test, basic occlusion test, prime/a33 test, excessive no delivery test and occlusion test, no motor error alarm during testing noted.The motor was tested outside the unit and passed.The test reservoir p-cap was able to lock in place.(b)(4).
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Search Alerts/Recalls
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