Section a: no patient was involved in this event.Manufacturer¿s investigation conclusion: the reported event of a console failure was not confirmed.The returned centrimag console (serial number (b)(6)) was tested on (b)(6) 2020.The console was functionally tested and was found to perform as intended, and atypical events were unable to be observed nor duplicated.A full functional checkout was performed, and the unit was returned to the rental pool after passing all tests per procedure.A log file was extracted from the console; however, it did not contain any atypical events within the event date, (b)(6) 2020.The root cause of the reported event was unable to be conclusively determined through this analysis.Review of the device history record for centrimag console s/n (b)(6) showed the device was manufactured in accordance with manufacturing and qa specifications.The 2nd generation centrimag system operating manual section 4 -"warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual section 10 -"emergency / troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." it is recommended to switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual section 12.1 -"appendix i - primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.No further information was provided.The manufacturer is closing the file on this event.
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