Evaluation of the transducer confirmed the imaging issue as described by the customer.Investigation of the device revealed cracked tip shells, cracked window, oil separation in the window, corrosion on the connector, and damage to the i-tube and handles.The physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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