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The associated device, used in treatment, was returned and evaluated.Visual inspection of the returned device confirms that the device has signs of wear and tear at the rim from use which is why it does not stay in place.The clinical/medical evaluation concluded that the unipolar trial heads would not stay on the stem or broach trials.Reportedly, ¿the patient is fine, the procedure was finished using a change in the surgical technique¿.A different device had to be used to finished the procedure.Smith and nephew has not received adequate materials to fully evaluate the complaint, but if additional clinically relevant materials are later received, then the case may be re-opened for further evaluation.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we do not have reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of the risk management file revealed this failure mode was previously identified.This device is a reusable instrument that can be exposed to numerous surgeries.Damage from prolonged use, misuse or rough handling are likely probable causes of the reported event.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.
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