|
Investigation into this complaint included an existing data review, a quality data review and a complaint history review.The investigation is summarized as follows: review of current labeling concluded the manuals provide instructions for the operation and maintenance of the m2000sp instrument system and the replacement of the liquid waste tubing.Liquid waste assembly was identified as a spare part of the m2000sp e-series instrument.Non-conformance and capa searches did not identify any related records associated with the reported issue.Complaint history review showed that over the last two years, the complaint ticket currently being investigated, and one other independently investigated complaint ticket, were related to a leak due to a cracked liquid waste tubing resulting in a leak onto the floor.Based on the investigation elements, a product deficiency was not identified for the m2000sp instrument system ln 09k14-02, and the liq waste assembly, pn 04j72-10.
|