H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The following were reviewed as part of this investigation: patient severity, trend analysis, applicable previous investigation(s), sample (if available), and applicable fmea documents.Based on a review of this information, the following was concluded: the complaint of safety mechanism disconnection is confirmed and the cause was supplier-related.The product returned for evaluation was one 20ga x 0.75¿ safestep safety infusion set.Light usage residues were observed.The safety mechanism was received completely detached from the needle shaft.Microscopic inspection of the safety mechanism revealed that the metal sleeve appeared to be missing.The safety plate was disassembled, and the lack of a metal sleeve was confirmed.The safety plate detached from the needle because the metal sleeve was not present.It appeared that the sleeve was omitted during product assembly.The device is a supplied component; however, the implicated supplier no longer provides these devices.A lot history review (lhr) of asdws0142 showed no other similar product complaint(s) from this lot number.
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