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Model Number 11061630 |
Device Problem
Activation, Positioning or Separation Problem (2906)
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Patient Problem
No Code Available (3191)
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Event Date 07/03/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Initial reporter's telephone number is: (b)(6).(b)(4).Siemens could not complete a detailed technical investigation of the reported event due to missing logfiles.Based on the information provided, is speculated by the manufacture that a device malfunction had not occurred; however, a root cause cannot be definitively determined.Further action is not warranted at this time.
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Event Description
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It was reported to siemens that during a follow-up application training the siemens application specialist was made aware of an event at the facility that occurred at the facility.It was reported that an (b)(6) infant had to be re-scanned on the somatom go.All system.The system had been delivered to the facility during may 2020.Unfortunately, the issue was not reproducible.The customer was also unable to clarify which workflow they used, as it was a stressful situation with many physicians and other persons involved.The customer stated the system was not able to scan after the first topogram (low dose overview scan).Therefore, the lead shielding was removed, and the infant patient received another topogram (typical x-ray dose of less than 1msv).Beside the low-level additional x-ray dose, no other injury to the infant patient was reported to siemens.The user was trained how to use the system with patients wearing radiation protection shielding.This report has been filed with an abundance of caution.The reported event occurred in (b)(6).
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Search Alerts/Recalls
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