The customer¿s mother reported via phone call that they were experiencing high blood glucose.
Blood glucose level at the time of the incident was 571 mg/dl and current was 312 mg/dl.
Customer stated that she received motor error and the insulin pump kept asking for rewind as she got motor error 3 times during the bolus delivery.
Customer stated that she took 7 units of a manual injection.
Customer stated that was feeling sleepy and had dry mouth.
Customer stated that stated the serial number sticker came off her insulin pump.
Customer was able to clear alarm and insulin pump rewind.
The insulin pump will be returned for analysis.
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