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Information received by medtronic indicated that the insulin pump had a blank display after receiving a low battery alert.Customer stated the battery was changed, then the screen went blank.Customer waited for 10 minutes until the battery out limit alarm sounded, inserted a new battery, and the screen still did not turn back on.Customer¿s blood glucose was 292 mg/dl.No harm requiring medical intervention was reported.The insulin pump will be returned for analysis.
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Device power up properly after battery installation.No blank display or frozen screen noted.Device was received with normal operating currents and passed self-test, a21 error test and self-test.No unexpected off no power, weak battery, low battery, battery out limit or failed battery test alarms during testing.This mdr related to the puerto rico manufacturing site has been assigned a medwatch number from the medtronic minimed northridge site, per variance 5.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.
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