Evaluation of the transducer could not confirm the articulation issue as described by the customer.However, investigation of the device revealed cracked and loose beading, scratches on the tip shell, window and handle, a bent i-tube, damage to the connector and shaft, and oil separation in the window.The extensive physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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