Model Number CA 19-9 ELECSYS E2G |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/06/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is ongoing.This event occurred in (b)(6).
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Event Description
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The initial reporter received questionable ca 19-9 elecsys results for one patient from cobas e 801 module serial number (b)(4).The sample was repeated by the architect method and on another cobas e 801 module for the investigation.Refer to the attachment to the medwatch for all patient data.The questionable results were not reported outside of the laboratory.
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Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.A sample from the patient was submitted for investigation and the customer's results were confirmed.The presence of interference in the sample could not be ruled out.
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Search Alerts/Recalls
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