It was reported that there were no calibration prompts.The product was evaluated.An external visual inspection was performed and passed.Charge and boot test was performed and passed.Receiver functional test was performed and passed.Receiver manual alerts test was performed and passed.A review of the receiver logs was performed and the second manual blood glucose calibration was found in the receiver logs 12 hours after the initial calibration on incident date (b)(6) 2020.The allegation was not confirmed.The probable cause could not be determined.No injury or medical intervention was reported.
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