Updated fields: g4, d4, g7, h2, h3, h4, h6, h10.Unique device identifier (udi) : (b)(4).The valve was not returned for evaluation therefore, an evaluation of the device could not be performed.Lot number information has been provided and showed 2 nr-reports when released to stock on the 12th december 2019.The nr report issues have no link to this complaint.The cause(s) of the difficulty reported by the customer could not be determined.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.The possible root cause for the issue reported by the customer could be due to a sharp or pointed object coming into contact with the silicone housing as noted in the ifu silicone has a low tear/cut resistance.
|
Unique device identifier (udi) : (b)(4).The certas valve was returned for evaluation.Failure analysis - the valve was visually inspected.The silicone housing was cut/torn around the siphon guard, marks were noted in the siphon guard.Biological debris was noted near siphon guard and needle holes were noted in the needle chamber.The valve could not be leak tested due to the damaged silicone housing and could not be reflux tested due to the damaged silicone housing.The catheter was irrigated, no occlusion was noted.The valve passed the test for programming, occlusion, siphon guard and pressure.The root cause for the problem reported by the customer is due to the cut/tear in the silicone housing around the siphon guard this was probably caused by a sharp or pointed object coming into contact with the silicone housing, as noted in the ifu silicone has a low cut/tear resistance.The root cause for the marks noted in the siphon guard are due to a sharp or pointed object coming into contact with the siphon guard.
|