The following fields were updated due to additional information: d.10.Device available for eval?: yes.D.10.Returned to manufacturer on: 7/16/2020.H.6.Investigation: two protectors attached to two vials were provided to our quality team for investigation.The product was visually inspected, no defects or damage observed on the protectors, the needle on the protector penetrated the vial stopper properly, however it was noted the plastic cover from the vial was not removed before connecting the protector to the vial.During our evaluation, a foreign particle was observed inside the vial.After further evaluation we found the particle was consistent with material from the rubber stopper of the vial.A device history review was performed for reported lot 2001112, no deviations or non-conformances were identified during the manufacturing process that could have contributed to this incident.Fragmentation testing is performed according to procedure, to evaluate any particulates generated after ten activations.Fragmentation testing was reviewed for the reported lot and results were found to be acceptable.While phaseal needles are designed to reduce coring, there are several factors that may impact coring tendency.Coring from the membrane may occur due to fragmentation caused by multiple injections or excessive welding of the membrane.Coring of the rubber stopper may result depending on the stopper quality, the design and dimensions of the needles used, or if a poor connection of the protector occurs.Based on the available we are not able to identify a definitive root cause at this time.H3 other text : see h.10.
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