MEDTRONIC PUERTO RICO OPERATIONS CO. INTELLIS; STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF
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Model Number 97715 |
Device Problems
High impedance (1291); Therapeutic or Diagnostic Output Failure (3023)
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Patient Problem
Therapeutic Effects, Unexpected (2099)
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Event Date 06/03/2020 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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It was reported that patient was seen by another manufacturer representative in the first week of june, during that visit there were impedance issues.Rep was checking impedance and all showed out of range.The lead connectivity is also all showing red.Patient is programmed with: 8+9- electrode impedance shows: reference electrodes: 0, 2, 3, 4, 5, 6, 7, 8, 10, 13, 14, 15: all shows 40k ohms reference 1 electrode 7:30k ohms the rest shows 40k ohms reference 9 electrode 12: 1020 ohms electrode 13: 1210 ohms the rest shows 40k ohms reference 11 electrode 9, 12, 13: 3069 ohms the rest shows 40k ohms reference 12 electrode 9: 1020 ohms electrode 13: 1220 ohms the rest shows 40k ohms reference 13 electrode 9: 1210 ohms electrode 12: 1220 ohms the rest shows 40k ohms.Electrode 13/12: only covers patient's right side and patient needs both side coverage.Electrode 9/12: caller reports patient was feeling coverage on both sides at 4.3ma/300hz/50hz 13/12: right side coverage.An x-ray was suggested and caller was redirected to the hcp.
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Event Description
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Additional information was received from a manufacturer¿s representative (rep).The rep reported that the patient had made a follow up visit with their doctor.The rep would follow up when they had further information.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Caller (patient) reports since (b)(6) 2020 the device was not working and not functioning for them.Caller states rep has done reprogramming and therapy is still not working.Caller states controller showed messages and rep have checked the devices and said the external devices are working well.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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