Additional information: age/date of birth: unknown, information not provided.Date of event: unknown, information not provided.Lot#: unknown, information not provided.Unique identifier: udi# is unknown as lot number was not provided.Expiration date: unknown, as lot number was not provided.Device manufactured date: unknown, as lot number was not provided.Device evaluation: product testing could not be performed as the product was not returned.The reported event could not be verified.Manufacturing record review; a review of the records could not be performed as the product lot/serial number was not provided.Conclusion: based on the investigation, no product deficiency could be determined.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Received report from consumer regarding the lens case for the consept 1-step product.Consumer stated that the white filter of the lens case lid got mold.This is not the first time the consumer has used the product.Reportedly, the consumer made a bulk purchase for a one year''s supply and has used some bottles.Consumer mentioned that it's possible she did not allow the lens case to dry completely after using it, and did not know when to change the lens case because she has so many in stock.There was no impact to the user.No further information was provided.
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