| Model Number |
MMT-1715KL |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
07/28/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Information received by medtronic indicated that the insulin pump had a blank display.The customer was assisted with troubleshooting and the display did not return.Customer stated that the display was not blank less than 30 seconds and did not return.Customer stated that the contacts on the battery cap were not missing or damaged.Customer stated that the battery compartment was neither damaged nor corroded also the spring was neither damaged nor corroded.The display did not return after insulin pump restart.No harm requiring medical intervention was reported.The device will be returned for analysis.
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Search Alerts/Recalls
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