Catalog Number 06368921160 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/16/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The field service representative found there was potential interference in sample.He replaced a liquid level detection board and verified the sample probe adjustments.He ran performance testing which was successful.Calibration and qc were successful.Samples from the patients were requested for investigation.This investigation is ongoing.(b)(4).
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Event Description
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The initial reporter received questionable anti-hcv g2 elecsys results for qc material and 10 patients from the cobas 6000 e601 module serial number (b)(4).Specific data was only provided for one patient.On 13-jul-2020, result from the abbott architect was "reactive".On 14-jul-2020, the result by pcr was "not-detected".On 16-jul-2020, the result from the cobas e601 were 0.045 and 0.045 coi (non-reactive).The questionable results were reported outside of the laboratory.
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Manufacturer Narrative
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Samples from the patient was received for investigation and the customer's non-reactive anti-hcv results were reproduced.The innolia hcv score result was also found negative for both samples.Therefore, the non-reactive result was considered to be correct.A general reagent issue was excluded.
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Search Alerts/Recalls
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