Hitachi applications were reviewing images for h755, airis elite when they noticed that the head view setting was set to "top" rather than hha's recommended "bottom".This setting is available to the customer and can be changed by the site to reflect their preference in scanning positions.When the scanner is set to "top", the images are flipped laterally.However, the images are correctly labeled (with left, right, anterior, and posterior labels).Applications reached out to the site and assisted in resetting the head view setting to "bottom" and also asked the site to review previous scans or radiology reports for errors.A service engineer was also dispatched to the site to evaluate the system.The site reviewed scans that were completed between march and july and determined 2 patients were misdiagnosed due to the radiologist incorrectly interpreting the scans.The site amended 2 patients' radiology reports.The site does not have any treatment information for either patients.Patient 1 is (b)(6) years old, the original radiology report states that this patient has a complete opacification of the left maxillary sinus.There is opacification of ethmoid air cells bilaterally, worse on the left.The addendum states, the opacified maxillary sinus is the right maxillary sinus, not the left.Patient 2 is (b)(6) years old, the original radiology report states that this patient has a 3.2cm mass at the left cerebellopontine angle resulting in mild mass effect on the contiguous cerebellum and pons.The right cerebellopontine angle appears normal.The addendum states, the recurrent dermoid tumor is on the right, not on the left.There is no abnormality at the left cerebellopontine angle.The site had several technologists on staff between march, 2020 and july, 2020.Hitachi also dispatched service to the site several times during this time period for troubleshooting and preventative maintenance.It is possible that either the site's staff or a service engineer changed the head view setting.The cause cannot be definitely traced to either party.
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