Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: na.(b)(4).Investigation summary: level b investigation - complaint evaluation / complaint history check for the event(s) that occurred.Severity: s_3__; occurrence: a complaint history check was performed and this is the 1st related complaint for needle stick (dirty), needle stick (clean) and bending during use on lot # 8197680.A review of risk management (b)(4) indicates that the potential risk of this specific reported incident (syringe, needle stick (dirty), needle stick (clean), bending during use) was captured and addressed.Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.A review of the device history record was completed for batch # 8197680 all inspections were performed per the applicable operations qc specifications.There were two (2) notifications [(b)(4)] noted that did not pertain to the complaint.Investigation conclusion: as no samples and/or photo(s) were received the investigation concluded: - unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Root cause description: root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Rationale: based on the investigation, no additional investigation and no capa is required at this time.
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It was reported that an unspecified number of relion® insulin syringes experienced the needle through the shield after recapping during use, resulting in two dirty needle stick injuries.The device operator did not seek medical attention after the incident.The following information was provided by the initial reporter: consumer called initially asking if relion still manufactured 31g, 8mm, 3/10ml syringes, (328512).Stated, he is unable to find them in his local pharmacy and they are used on his dog.Consumer went on to state: he has stabbed his finger as a result of reshielding after injection.He has stabbed his finger during injection because his dog moves around a lot when trying to administer shot.Stated, needle bends when giving his dog the shot due to pet moving a lot to avoid shot did not seek medical.Lot: unknown.Catalog: 328512.Date of event: unknown.
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