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The customer was reported via phone call that, the customer was hospitalized on (b)(6) 2020 for high blood glucose.The blood glucose at the time of the hospitalization was 272 mg/dl.The customer treated high blood glucose with manual injection.Based on customer report customer did not allege pump was under delivering.Customer stated that, the drive support cap was flushed.The customer was admitted for overnight.The insulin pump will be returned for analysis.
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Device passed the functional test, including the displacement test, rewind, basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test and delivery accuracy test at 0.08770 inches.The stop current and run current measurement tests are within specification.Device also passed self test, off no power alarm test and a21 error test.Device uploaded properly using carelink.Drive support disk was inspected and no anomaly was noted.Device had cracked display window, cracked case at display window corner, cracked battery tube threads, cracked belt clip slot and cracked reservoir tube lip.The test p-cap and reservoir does lock in place in the reservoir compartment.(b)(4).
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