| Model Number |
R SERIES |
| Medical Device Problem Code |
Unable to Obtain Readings (1516)
|
| Health Effect - Clinical Code |
No Patient Involvement (2645)
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Zoll medical corporation has received the product and will be providing a supplemental report when our investigation is completed.
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Event or Problem Description
|
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Complainant alleged that during a routine shift check by a clinician, the device displayed an "ecg disabled" message.Complainant indicated that there was no patient involvement in the reported malfunction.
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Additional Manufacturer Narrative
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The customer's report for ecg disabled was observed during initial testing; however after disassembling the device to determine root cause, the report was no longer seen.The device was put through extensive testing without duplicating the report.The device passed the final test procedure, was recertified, and returned to the customer.The customer's report of ecg fault was observed during review of the device activity log.The analog board and flex cable were replaced as a precaution of both reports.Analysis for reports of this type has not identified an increase in trend.
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Search Alerts/Recalls
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