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Returned for evaluation was a fiber, tre-sheath and dilator.A visual review of the fiber noted that the attached gold tip tube had dried blood.The returned tre-sheath was noted to be returned into two separate pieces and the dilator was returned with a kink 34.1 cm of the dilator shaft.The visual inspection of the returned sample indicated an intact fiber, dilator and guidewire.The tip of both the fiber and sheath were deemed to be properly formed and in dimensional compliance.An attempt to pass the fiber through the sheath was performed successfully without issue.The complaint as written could not be confirmed.The customer's reported complaint description was not confirmed.A root cause for the reported event cannot be determined.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.Labeling review: the instructions for use which is supplied to the end user with this catalog number contains the following statement "prior to and during use, avoid damaging the fiber by striking, stressing, or excessive bending.Do not coil the fiber tighter than a diameter of 20cm" and "pull the sheath back and lock it to the sheath-lok fitting." the user manual (man/31/0075 us), which is supplied to the end user with this unit, states "before using a fiber, check it carefully for any signs of damage during storage or transit.Protective caps should be in place over sma connectors.Do not use if there is any sign of damage." a review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference (b)(4).
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