| Model Number |
MMT-751LNAL |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
08/06/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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Customer reported via phone call that they experienced high blood glucose.The customer blood glucose level was 459 mg/dl at the time of incident.Customer reported that the insulin pump had a blank display.Customer stated that they put a new battery but after that insulin pump would not turn on.The customer was assisted with troubleshooting.Customer stated the display was not blank less than 30 seconds and did not return.Customer stated display was blank currently.Customer remove the battery and inserted battery alarm did not display on the insulin pump screen.Customer stated the contacts on the battery cap were neither missing nor damaged.Customer stated battery compartment was neither damaged nor corroded.Customer stated the spring was neither damaged nor corroded.Customer stated display did not return after insulin pump restart.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device monitored for several days and no blank display noted.Device received with normal operating current.Device passed displacement test and self test.(b)(4).
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Search Alerts/Recalls
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