It was reported that during a lab/demo of a tka procedure, when they started the navio, a camera error came up that said infrared light needed to be replaced.They were unable to continue so they grabbed the camera from the hospital and switched out the navio system because the camera cord on the new ndi camera was not compatible with the plug on the side of navio.There was a delay of less than 30 minutes.No other complications were reported.
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The reported device, used in treatment, was not returned to the designated complaint unit for independent evaluation, thus visual inspection and functional testing could not be performed.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review concluded this was a repeat issue.A relationship, if any, between the subject device and the reported event could not be determined.A factor that may have contributed to the reported complaint include, 1) the illuminator leds on the camera can go bad over time with use and cause floating "dead zones" in the camera view - this problem is physical in nature in the camera only and it needs to be serviced.No containment or corrective actions are recommended at this time.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.
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