| Model Number |
47233E |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
07/21/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: unknown a device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.Device manufacture date: unknown.
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Event or Problem Description
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It was reported that 1008-000-072 products were received rather than 47233e - gravity set 60dp ckv 2sms dehp free.The following information was provided by the initial reporter: material no: 47233e batch no: unknown.It was reported the customer received the wrong items in the package.Bd acct executive (b)(6) 2020 @7:41 pm: we were supposed to send 47233e.What arrived was 1008-000-072.One box had the right product code on it 47233e, but the contents were 1008-000-072.Bd account exec: (b)(6) 2020 @3:29 pm: customer was in dire need of this product and we sent the wrong product.We did so w/ 2 cases, and 1 case said it was the right product with the wrong item in it.Bd account exec: 21 jul 2020 @ 12:38pm: customer just called very disappointed as they said 3 cases of luer caps arrived, and it appears the wrong product was sent.It was a product # i don¿t see in our catalog, 108000072.Bd acct executive (b)(6) 2020 @12:24 pm: shipment arrived, but two of the cases were the wrong item, and one of the cases has a sticker as though it¿s the right item but has the same luers in the box.
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Additional Manufacturer Narrative
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A complaint of incorrect product in package was received from the customer.A device history record review could not be performed on model 47233e because a lot number was not provided by the customer.The root cause of this failure was not identified.
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Event or Problem Description
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It was reported that 1008-000-072 products were received rather than 47233e - gravity set 60dp ckv 2sms dehp free.The following information was provided by the initial reporter: material no: 47233e, batch no: unknown.It was reported the customer received the wrong items in the package.Bd acct executive 21 jul 2020 at 7:41 pm: we were supposed to send 47233e.What arrived was 1008-000-072.One box had the right product code on it 47233e, but the contents were 1008-000-072.Bd account exec: 21 jul 2020 at 3:29 pm: customer was in dire need of this product and we sent the wrong product.We did so w/ 2 cases, and 1 case said it was the right product with the wrong item in it.Bd account exec: 21 jul 2020 at 12:38pm: customer just called very disappointed as they said 3 cases of luer caps arrived, and it appears the wrong product was sent.It was a product # i don¿t see in our catalog, 108000072.Bd acct executive 21 jul 2020 at 12:24 pm: shipment arrived, but two of the cases were the wrong item, and one of the cases has a sticker as though it¿s the right item but has the same luers in the box.
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Search Alerts/Recalls
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