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Customer reported via phone call that they experienced high blood glucose level.Customer's blood glucose values were 473, 454 and 416 mg/dl at the time of the incident.Insulin pump had no delivery alerts.The customer was assisted with troubleshooting for high blood glucose.The customer was treated with insulin pump.Customer had been using insulin pump system within 48 hours of reported high blood glucose event.The customer was neither in the emergency room, nor admitted into hospital as a result of high blood glucose.The device will not be returned for analysis.Frn-mmt-326-rsvr, unomed inf set.
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