Model Number OER-PRO |
Device Problem
Break (1069)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/17/2020 |
Event Type
malfunction
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Manufacturer Narrative
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A field service engineer (fse) was requested to go to the user facility to evaluate the device as no guarantee could be made on maintaining a positive channel pressure on the device with the broken connector.To date, the fse visit has not been scheduled, pending customer po.A supplemental report will be submitted if new information becomes available and upon completion of the evaluation of the device.
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Event Description
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The user facility reported that the oer-pro has a broken scope connector, the grey air/water channel connector is broken off.There was no patient involvement.No additional information was provided.
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Manufacturer Narrative
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The investigation has been completed.A device history record (dhr) review was performed and found no non-conformances that would cause the reported malfunction.All records indicate that the device was manufactured in accordance with all applicable procedures.The instructions for use (ifu) states: "check the following for each connector.The connector should be fixed firmly.The o-rings should be free of abnormalities such as cracks, tears, or dents¿.The root cause could not be conclusively determined.Probable causes that could lead to the reported event include that the connector was attached forcibly, accumulating stress which led to the breakage.
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Search Alerts/Recalls
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