| Model Number |
72201507 |
| Medical Device Problem Code |
Contamination /Decontamination Problem (2895)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
07/20/2020
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that there was is dust in the package.It was found by the distributor therefore no patient was involved.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Additional Manufacturer Narrative
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H10 h3,h6: one 72201507 disposable 2.0mm power mini blade intended for use in treatment, was not returned for evaluation.A packaging issue was reported by the distributor.There was a tiny foreign piece of matter visible inside the tyvek pouch.Return of damaged or compromised product, as found, is customary.Photos were forwarded to assist with evaluation.The speck was evident, but the photo was not large or clear enough to make any confirmation.A visible observation would typically be flagged at a pre-release packaging step.Controlled environment procedures are being followed in order to best mitigate risk.Based upon the volume of product manufactured through the controlled environment, the product return represents a low occurrence rate.If further information, package or product becomes available to assist with evaluation, the complaint may be revisited.At this time, the report is considered an isolated occurrence.Trending is monitored by surveillance of reports.No further investigation is warranted.
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Additional Manufacturer Narrative
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One full radius 2.0 mag-mini disp.Bla, intended for use was retuned for evaluation.The information provided states: there was is dust in the package¿.Visual assessment confirms complaint.Dust was visible in the package.The print states that the package must be free of particulate, debris, hair, etc.A review of the complaints database shows that this is the first occurrence of this failure mode for this part number.This complaint is considered an isolated occurrence.Upon release for distribution, there was no indication suggesting product did not meet specifications.
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Additional Manufacturer Narrative
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The reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was an isolated event.A review of procedures found loose particulates greater than 0.15mm are not allowable inside the package.A visual inspection and review of customer provided images found dust was visible in the package.The complaint was confirmed and the root cause has been associated with manufacturing.Controlled environment procedures are being followed in order to best mitigate the risk of foreign matter being captured in the device package.The controlled environment procedures have demonstrated efficacy through routine testing results, however it is possible for an isolated event to occur resulting in a single dust particle based on variation in human behavior.
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Additional Manufacturer Narrative
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The reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was an isolated event.A review of procedures found loose particulates greater than 0.15mm are not allowable inside the package.A visual inspection and review of customer provided images found dust was visible in the package.The complaint was confirmed and the root cause has been associated with manufacturing.Controlled environment procedures are being followed in order to best mitigate the risk of foreign matter being captured in the device package.The controlled environment procedures have demonstrated efficacy through routine testing results, however it is possible for an isolated event to occur resulting in a single dust particle based on variation in human behavior.
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Search Alerts/Recalls
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