| Model Number |
ZXR00 |
| Medical Device Problem Code |
Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Codes |
Therapeutic Effects, Unexpected (2099); Visual Disturbances (2140); No Code Available (3191)
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| Date of Event |
09/20/2019
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Age/date of birth: unknown, information not provided.(b)(4).Attempts have been made to obtain missing information; however, to date, no response has been received.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Event or Problem Description
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It was reported that zxr00 symfony lens was explanted from patient left eye due to starbursts.Additionally information states issues significantly interfered with daily activities of life (like reading, driving, etc.) by patient experiencing loss of 2 or more lines bscva.Suture was placed as part of the standard of care for all cataract surgeries.Procedure was completed using another zkb00 lens.Starbursts were immediately gone day one post-op.No further information is available.
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Additional Manufacturer Narrative
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This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are (b)(4) and capa-010215.
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Additional Manufacturer Narrative
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C53586} instead of device evaluation {c52588} in the follow-up draft of documenting investigation results.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Additional Manufacturer Narrative
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Device evaluation: product evaluation was not performed because the product has not been returned.The complaint issue reported could not be verified and no product deficiency could be identified.Manufacturing records review: the manufacturing records for the device were reviewed.The product was manufactured and released according to specification.A search in complaint system revealed no other complaints have been received for this po number.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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Search Alerts/Recalls
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