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The device, intended for use in treatment, was returned for evaluation.A visual inspection of the returned trial confirm the stated failure.The device has multiple scratches, burrs, and deep gouges in the plastic.There is a piece of the device missing.The piece was not returned for evaluation.There are no lot number for this device.This device exhibits signs of extreme use and wear.A complaint history review found related failures; this failure mode will be monitored for future complaints for any necessary corrective actions.This device is a reusable instrument that can be exposed to numerous surgeries and cleaning cycles.As plastics are vulnerable and crack may have initiated during use and possible causes could be due to the heating and cooling associated with autoclaving or prolonged use.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaints will be reopened.No further investigation is warranted for these complaints; however we will continue to monitor for future complaints and investigate as necessary.
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