Date of event: unknown.The date received by manufacturer has been used for this field.Medical device expiration date: unknown.Device manufacture date: unknown.(b)(4).Investigation summary: level b investigation - complaint evaluation / complaint history check for the event(s) that occurred.Severity: s_3__; occurrence: unable to perform complaint lot history check for needle through shield and needle stick (dirty) due to unknown lot number.A review of risk management 150rmn-0001-16 revision 13 indicates that the potential risk of this specific reported incident (syringe, needle through shield, needle stick (dirty) was captured and addressed.Investigation summary: no samples were returned therefore the complaint could not be confirmed.If samples are received in the future the complaint will be reopened for further investigation.Unable to perform a dhr review for needle through shield and needle stick (dirty) due to unknown lot number.Investigation conclusion: as no samples and/or photo(s) were received the investigation concluded: unconfirmed: bd was not able to duplicate or confirm the customer¿s indicated failure as no samples or photos were returned.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Root cause description: root cause cannot be determined at this time as the issue is unconfirmed as no samples or photos were returned.Rationale: based on the investigation, no additional investigation and no capa is required at this time.
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It was reported that vet syringe 0.3ml x 29g x 12.7mm 10 bag needle went through the shield and caused a needle stick.This was discovered during use.The following information was provided by the initial reporter: material no.323000 batch no.Unknown.It was reported that when re-capping syringe, needle went through shield and caused needle stick.No medical attention received.Consumer reported in her prior box used for her cat had a syringe when recapped the shield to the needle, after injecting her cat, the needle went thru the shield and stuck her finger.No medical attention received.Claims finger healed fine without issues.Advised this pet owner not to reshield the syringes, just place them in the sharps container.
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