| Model Number |
20005D |
| Medical Device Problem Code |
Mechanical Problem (1384)
|
| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
|
| Date of Event |
07/28/2020
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
The system was evaluated by a field service engineer (fse) and failure of device was confirmed, however the system operated as expected by indicating an alarm code or system message display.The malfunction is due to delay in completion of treatment.A record review was performed.A product deficiency review was performed and there is no product deficiency identified.A document, service history, and trending was reviewed.There is not a recognizable adverse trend.The risks and mitigations associated with the complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.A labeling review was conducted; the operator manual for the system was reviewed and found to include adequate instructions for use, warnings and operational errors.The review of the device history record (dhr) for femtosecond laser system showed the system and its components met all specifications prior to being released.Manufacturing has been ruled out as a potential cause for the reported issue.Based on the investigation results, no corrective action has been issued.Based on the investigation results there is no indication of a product quality deficiency.Johnson & johnson surgical vision will continue to monitor this type of complaints.All pertinent information available to johnson & johnson surgical vision, inc has been submitted.
|
| |
|
Event or Problem Description
|
|
It was reported that a laser vision correction patient had surgery on (b)(6) 2020 and during the raster pattern an oscillator mode lock error appeared and would not allow the site to continue.The surgeon aborted the remainder of the procedure.The patient¿s one day post-op best corrected visual acuity (bcva) was 20/20 with no harm found.Patient will return at a future date and surgeon compete another flap with a depth of 150um.
|
| |
|
Additional Manufacturer Narrative
|
|
This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are nr-(b)(4) and capa-010215.
|
| |
|
Search Alerts/Recalls
|