The legal manufacturer reviewed the contents of this complaint.The legal manufacturer reported that the root cause has not been identified.However, the legal manufacturer reported that the probable cause for the reported event was as follows: the legal manufacturer reviewed the contents of this complaint.The legal manufacturer reported that the root cause has not been identified.However, the legal manufacturer reported that the probable cause for the reported event was as follows: based on photos provided from the customer, are such as the lid was contacted with a scope when it was closed, something hard hit the lid.Design of the device or manufacturing cannot be confirmed as factors to cause of the event.It was confirmed that the subject device was shipped in accordance with specifications.The ifu states in case cracks occurred on the lid, abnormality is detectable by conducting the following inspection states in chapter 3 inspection before use, 3.2 inspecting the lid and lid packing.· before using the equipment, always check that there is no irregularity regarding the following points on the lid and the lid packing.If there is any irregularity, cleaning fluid or disinfectant solution may leak out.
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