| Model Number |
7313 |
| Medical Device Problem Code |
Low Readings (2460)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
07/22/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient/family was the initial reporter, so personal information was not entered.No information was captured as the customer's age was not provided.
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Event or Problem Description
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An advocate reported that the customer obtained blood glucose readings of 155 mg/dl at 4:39 p.M.On the contour next one meter and 338 mg/dl at 4:49 p.M.On a non-ascensia meter.There was no allegation of an adverse event.The advocate was advised to return the device for evaluation.A replacement meter kit was sent to the customer.
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Additional Manufacturer Narrative
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The customer returned the suspected contour next one meter and contour next test strips from lot # 9fpec53a for evaluation.Since the customer returned only three test strips, the in-house contour next test strips from lot # 9fpec53a were also used for testing.The returned meter was tested with the returned test strips and in-house test strips using a blood sample, which gave a satisfactory performance.
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Search Alerts/Recalls
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