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Product complaint # (b)(4).The purpose of this mdr submission is to report the findings of the device investigation.The embolic coil was noted to being stretched and kinked, meeting regulatory reporting criteria.Information regarding patient weight, height, medical history, race, and ethnicity was not reported.Procode: krd/hcg.Initial reporter: the customer contact information, including name, occupation, phone, fax, and e-mail address, was not reported.Missing information from this report is identified as blank; this information was not provided in the reported event or available at the time of report submission.A supplemental report will be submitted if new facts arise which materially alter information submitted in a previous mdr report.Complaint conclusion: as reported by the field, during a coil embolization, the physician felt strong resistance while advancing distal sheath of a 1mm x 2.5cm galaxy g3 mini (glm910025, l14176).No patient injury was reported.Additional information received clarified that the device was not able to ¿move¿.A picture was provided.No additional information is available.Based on the photo provided, it can be determined that the dpu has a kinked condition.Only a part of the device and the label was shown.No other damages could be observed.One non-sterile galaxy g3 mini 1mm x 2.5cm was received inside of a pouch.The device was visually inspected and the dpu was found several kinks and protruded from the introducer.Then a microscopic inspection was performed, the embolic coil was found kinked, stretched and protruded from the introducer, no other damages could be observed.The marker band was found at 37cm from distal end and it was found within specification.A manufacturing record evaluation was performed for the finished device l14176 number, and no non-conformances related to the reported complaint condition were identified.The complaint reported by the customer ¿coil ¿ impeded-in introducer¿ was confirmed.The embolic coil was found stretched, kinked and protruded from the introducer, these conditions contributed to an impediment, the coil was not able to move and due to this we can confirm the complaint.The damaged condition noted on the device may have appeared to have been caused by excessive force and handling being applied to the device however none of those can be conclusively determined.Neither the analysis or the mre suggest that the failure reported could be related to the manufacturing process.Impeded in introducer is a known potential issue associated with the use of the device.The instructions for use (ifu) contains several cautions relating to this situation, including instructions for troubleshooting the situation should it be encountered during use.Assignment of root cause for the event remains speculative and inconclusive, based on the limited information provided and the evidence presented by the returned device; however, it is possible that clinical and procedural factors, including device manipulation and device interaction, may have contributed to the reported failure and damages on the returned system.Based on the event description, resistance was experienced.Kinking can be caused by the application of excessive force to a device while trying to advance against resistance and stretching is generally caused by the application of excessive force to a device while trying to retract against resistance.As part of the post market surveillance program, information from this complaint is trended to identify statistical signals for consideration of further correction action.Since there was no evidence to suggest the event was related to a manufacturing or design issue, no corrective actions will be taken at this time.
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As reported by the field, during a coil embolization, the physician felt strong resistance while advancing distal sheath of a 1mm x 2.5cm galaxy g3 mini (glm910025, l14176).No patient injury was reported.Additional information received clarified that the device was not able to ¿move¿.A picture was provided.No additional information is available.Based on the device analysis of the galaxy g3 mini 1mm x 2.5cm, the embolic coil was found kinked and stretched.
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