| Model Number |
9735667 |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
08/06/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Patient information was unavailable from the site.No parts have been received by the manufacturer for evaluation.Other relevant device(s) are: product id: 29631, serial/lot #: (b)(4).If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information that, while in a procedure, the icons on the targeting unit (tu) of the automated trajectory guidance unit disappeared.It was reported that control unit (cu) displayed an error message/warning that were not recorded by the user.It was reported that the connections to the cu and tu were reseated without resolution.Rebooting the cu restored functionality as the user was able to home the unit and proceed with alignment of the tu and the needle.There was no reported impact on patient outcome.Medtronic received information that attempting to re-home the unit did not restore functionality as the unit would not move.A tu displayed an exclamation point and was not blank.Medtronic received information that the reported issue occurred during a cranial biopsy.There was a reported delay to the procedure of five minutes due to this issue.
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Additional Manufacturer Narrative
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H3: a software analysis was initiated.However, the software evaluation found that a probable cause was unable to be determined.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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