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It was reported, during an unknown procedure using a universa firm ureteral stent set, the operator opened the pouch and found the pigtail was deformed.The procedure was completed by using a new stent.No adverse effects have been reported due to the alleged malfunction.
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Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Event summary: it was reported that a stent from a universa firm ureteral stent set was deformed.The pouch was opened and the pigtail was found to be deformed.The procedure was completed by using a new stent.The stent was reported to be stored in its marketing box.There was no reported adverse effects a as result of the complaint event.Investigation ¿ evaluation: a visual inspection of the returned device was conducted.A document-based investigation was also performed including a review of complaint history, device history record, the instructions for use, manufacturing instructions, specifications, and quality control data.Visual examination confirmed the stent only was received.The tether has been removed from the stent and was not returned.The proximal coil was bent backward and had a severe kink 4cm from the end of the coil.The stent did not wire through the kink in the coil using a hsf-035-50qc wire guide.A review of the device history record (dhr) found no non-conformances related to the reported failure mode.Because there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other related complaints from the lot have been received from the field, it was concluded that there is no evidence that nonconforming product exists in house or in field.A review of complaint history records shows no other complaints associated with the complaint device lot.The instructions for use (ifu) provided with this device caution, "tether should be removed if stent is to remain indwelling longer than 14 days.Do not force components during removal or replacement.Carefully remove the components if any resistance is encountered." based on the information available, cook has concluded that a cause for this complaint could not be established.Manufacturing, shipping/handling, or product handling in a clinical setting could not be ruled out as possible causes of the complaint.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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