MAUDE Adverse Event Report: CAROL COLE COMPANY NUFACE MINI; STIMULATOR, TRANSCUTANEOUS ELECTRICAL, AESTHETIC PURPOSES

Device Problem Adverse Event Without Identified Device or Use Problem (2993)

Patient Problems Dysphagia/ Odynophagia (1815); Dyspnea (1816); Fatigue (1849); Hair Loss (1877); Swelling (2091)

Event Date 07/19/2020

Event Type  Injury  

Event Description

Thyroids, gland inflammation; device defect nuface mini used on (b)(6) 2020, to lower face zones 1, 2, 3 as instructed in manual for less than 5 min for intended purpose to lift the lower face area.Never used below the jaw or neck regions.The day after use on (b)(6) 2020 had swelling and fullness to the throat area, difficulty breathing and swallowing with l ear fullness.Returned the item on (b)(6) 2020 to the (b)(6) since i attributed the symptoms on (b)(6) 2020 to the nuface mini.Throat swelling, difficulty breathing and fullness persisted throughout the week and then on saturday after self exam noticed my thyroid enlarged (goiter 4 in diameter) and bilateral swelling to the submandibular glands (round, non tender, 2 in on l and 1.5 in on r).This is when i made an appt with dr.(b)(6).On (b)(6) 2020 had a telemedicine visit with dr.(b)(6), reported what occurred after the use of the nuface mini.Dr.(b)(6) mentioned that we would see if the goiter and submandibular glands and symptoms would calm down over the next month before diagnostics and labs.On (b)(6) 2020, i also put a call into the (b)(6) to report the side effect from the nuface mini and the customer service rep (b)(6) took an incident report, and i also called you (b)(6) as well and left a message.Since then symptoms have continued with the addition of fatigue and hair loss which are symptoms of a thyroid disorder.Next appt with dr.(b)(6) is on (b)(6) 2020, with pending labs and diagnostic imaging.Prior to use of nuface mini on (b)(6) 2020, i had no symptoms as described above, i had no goiter or swelling to the bl submandibular glands, fullness, hair loss, fatigue, difficulty breathing and swallowing liquid or right ear fullness.This damage is directly related to the use of the nuface mini which in overtly stimulated the thyroid and submandibular glands via electro current.Tsh, free t4, crp performed on (b)(6) 2020 and us performed on (b)(6) reported incident and side effect to their nuface mini device on (b)(6) 2020, emailed (b)(6).Us thyroid performed on (b)(6) 2020 revealed: ultrasound shows increased vasculature in bilateral thyroid lobes.Possible symmetric thyroid hyperemia.Correlation with thyroid function tests is recommended to exclude thyroiditis.Sent an inquiry to endocrinology for their input on this case.Fda safety report id# (b)(4).

• Brand Name: NUFACE MINI
• Type of Device: STIMULATOR, TRANSCUTANEOUS ELECTRICAL, AESTHETIC PURPOSES
• Manufacturer (Section D): CAROL COLE COMPANY
• MDR Report Key: 10465234
• MDR Text Key: 204977458
• Report Number: MW5096313
• Device Sequence Number: 1
• Product Code: NFO
• Combination Product (y/n): N
• Reporter Country Code: US
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Voluntary
• Reporter Occupation: Patient
• Type of Report: Initial
• Report Date: 08/25/2020

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: Yes
• Is this a Product Problem Report?: Yes
• Device Operator: No Information
• Was Device Available for Evaluation?: No
• Initial Date Manufacturer Received: Not provided
• Initial Date FDA Received: 08/27/2020
• Was Device Evaluated by Manufacturer?: No Information
• Type of Device Usage: N
• Patient Sequence Number: 1
• Patient Outcome(s): Other
• Patient Age: 40 YR
• Patient Weight: 59