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Visual inspection was performed on the returned device.The reported difficulty was confirmed with other observations.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history did not indicate a lot specific quality issue.Factors that may contribute to difficulty removing the guide wire may include but not limited to, damaged device, anatomical conditions, device interactions or preparation technique.The investigation was unable to determine a conclusive cause for the reported difficulty.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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