| Model Number |
10445163 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
08/07/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer contacted the siemens customer care center (ccc) and reported that discordant, falsely elevated carbon dioxide (co2) results were obtained on a dimension vista 1500 system.Siemens healthcare diagnostics headquarters support center (hsc) has reviewed the information provided and the instrument data.Hsc concluded that there is no assay or system issue.Review of the co2 calibrations found the calibrations performed on the date of the event had elevated signal responses and co calibration coefficients which directly relate to poor water.Quality control recovered within range after recalibration.There is no evidence of a product non-conformance.The customer is fully operational.The cause of the event is unknown.The device is performing within specifications.No further evaluation is required.
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Event or Problem Description
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Discordant, falsely elevated carbon dioxide (co2) results were obtained on patient samples on a dimension vista 1500 system.The discordant results were reported to the physician(s).The same samples were reprocessed on the same instrument on the same date and lower results were obtained, considered correct and reported.Corrected reports were issued there are no reports of patient intervention or adverse health consequences due to the discordant, falsely elevated co2 results.
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Search Alerts/Recalls
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